Contact Us

Contact Us






    Difficult People

    In life and in business, you can’t avoid meeting difficult people. But you can learn the skills to handle them successfully. In business, we recognize such people as “natural” leaders. In this course, you’ll learn how to remain calm and clear when dealing with aggressive tactics. You’ll learn how to handle these episodes constructively. No more adversaries, no more stress.

    Where is it?

    Training Philadelphia
    1650 Market Street
    Suite 3600
    Philadelphia, PA

    What’s included

    • Free after-class support
    • Hands-on practice throughout
    • Course Certificate
    • Free retake policy

    Why choose us?

    • Better instructors
    • Better practice exercises
    • Better lesson plans
    • Full after-class support
    • Convenient online training
    Money Back Guarantee
    Most classes are guaranteed to run. Training is available on your choice of Mac or PC.

    Dealing with Difficult People « click for details
    2 Days | Groups only | 14 hours | $795

    Prerequisite: none

    Some people, despite our best efforts, leave us feeling frustrated and annoyed. The ability to handle difficult people and manage disruptive behaviour is a life changing skill. Thankfully, it’s one you can learn and this workshop teaches you how. You’ll come away with practical knowledge that makes you stronger. 

    Dates

    • Runs on request for 5 or more
    More dates
    • Preferred date
      Students Name

    The course was great; by the end we were breathing a lot easier because now we have the skills we need to stop all that unpleasantness. I can’t recommend this course highly enough. Rodica T.

    Cancellation & Rescheduling Policy

    Plans change, and we can accommodate all reasonable requests. Sometimes there are hard costs
    involved but we’ll work with you to reduce or avoid them altogether. Please direct all cancellation
    and rescheduling emails to info@trainingphiladelphia.com

    Cancellations

    » Cancellations made more than 5 days before a course date qualify for a full refund minus a $25 administration fee per student.

    » Cancellations made less than 5 days before a course do not qualify for a refund but the class may be rescheduled.

    » We are not able to offer refunds or rescheduling for no-shows or uncompleted courses.

    Rescheduling

    » There is no charge for rescheduling when you inform us at least 3 days before the course.

    » An administration fee of $50 per person is charged when rescheduling 2 days or less before a course.

    » Student substitutions are free. If you cannot take a course maybe your colleague can. Just let us know.

    » It is rare that classes do not run as scheduled but we do reserve the right to reschedule previously confirmed classes.